Casumo
Casumo Logo
Why Choose Casumo
  • Prestigious licenses
  • Good game choice
  • Original bonus policy
  • No limits on payouts
  • Easy to use website
  • Complaints from users
  • Poor choice of payment systems
  • Restriction by country of residence
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Casumo Review

Casumo Casino Review

Casumo trademark is the basis of Casumo Services Limited’s activity. The company is registered in Malta.

The work in the field of online gambling is licensed by Malta Gaming Authority, the regulator of the gambling market of this country. It is this organization that is to resolve controversial issues between players from India and Casumo operator.

The time of issue of the license (2012) coincides with the time Casumo online casino started its activity. For expired period, there are many reviews on the work of Casumo in the network, among which not all positive.

Among other things, not everyone is allowed to play in this casino. There is a list of 36 countries, citizens of which are forbidden to use this game platform.

Design and usability of the website

Designers chose «pure» white color for the main background. Together with the inscriptions made in blue, the game platform looks more like an information site than an online casino.

The information menu is hidden under a spoiler in the upper corner of the site and contains categories:

  • Game Browser
  • Live Chat
  • FAQ
  • Email Us
  • Play Okay
  • Responsible Gaming
  • About Casumo
  • Terms & Conditions

In the same top line there is the logo of the site, which is the transition to the main page, the log-in/log-out options, the quick deposit button, the transition to the player’s profile and balance information.

Clicking the «Game Browser» category, you will open the game menu:

  • Top List
  • Slot Machines
  • Table Games
  • Jackpots
  • Live Casino
  • All Games
  • Type & search

thematic blocks with games are immediately below this menu:

  • Popular
  • New Games
  • Only at Casumo
  • Must Drop Jackpots
  • Casumo Loves
  • Live Casino
  • Jackpots

The control panel is completed by the menu located at the bottom of the page, often duplicating the previously presented categories:

  • Home
  • About Us
  • Play Okay
  • Responsible Gaming
  • FAQ
  • All Games
  • Affiliates
  • Privacy Notice
  • Contact Us
  • Terms & Conditions
  • Work at Casumo
  • Casino Games Guide
  • Bonus Terms

Despite some repetition, the site is quite user-friendly. Everything is intuitive and easy to find. But there is no filter by provider.

Game range

The gaming lobby has been gradually filled with content providers of different levels and today the list of providers is as follows:

  • NetEnt
  • Play’n GO
  • Microgaming
  • NextGen
  • Evolution Gaming
  • ELK Studios
  • Barcrest
  • Thunderkick
  • Pragmatic Play
  • Big Time Gaming
  • Yggdrasil
  • Merkur
  • IGT
  • WMS
  • Bally
  • Fuga Gaming
  • Leander Games
  • Lightning Box
  • Quickspin
  • Sthlm Gaming
  • Quickfire
  • Novomatic
  • GreenTube

All new games of presented providers appear on the site immediately after the official release.

In the section of games with jackpots there are 69 simulations, among which there are all the most popular with gaming community at the moment.

The «Live casino» category includes 20 options to play with live dealers, most of whom are employed by Evolution Gaming.

Bonus offers

There are no exclusive offers for Indian players in Casumo online casino, so they will have to take advantage of usual offers.

The starting package is a 100% bonus to the first deposit within 300 British pounds, as well as 30 free spins at the minimum bet in the popular slot Book of Dead. Besides, free spins will be available before the first deposit. To get them, you need to create a game account and fill out a profile.

Casumo casino management tries to communicate through the official pages in social networks both with new and regular players, as well as on broadcasts of games of popular thematic streamers.

Thus, there are numerous packages of free spins, Deposit bonuses and much more. Numerous screenshot competitions with solid prizes are arranged on profile forums.

This direction of the marketing department replaced the standard bonus policy, with «fundamental bonuses» and one-time promotions.

Besides, the activity of the user will be awarded. Regular players often receive personal offers on e-mail.

Payment systems

Unfortunately, for users from India there is no possibility to open an account in Indian rupees. The list of offered currencies is quite limited:

  • Canadian dollar
  • Euro
  • British pound
  • Swedish Krona
  • Danish Krone

The choice of any of these currencies can be based on a convenient payment system capable of converting the rupee into the desired currency. In deposit-withdrawal instruments there are the following options:

  • Visa
  • Mastercard
  • Skrill
  • Paysafecard
  • Neteller
  • Bank Transfer
  • CashtoCode
  • IDeal
  • Sofort
  • MuchBetter
  • GiroPay
  • EcoPayz
  • PugglePay

The user should be careful when choosing a payment system, as not each of the above works in two directions. For payouts are only:

  • Bank transfer
  • Visa
  • Neteller
  • Skrill
  • MuchBetter

It is recommended to choose one of these 5 options, as the casino sends money only to the e-wallet, or the account of the system from which the deposit was made.

It may take up to 24 hours to process your payout request. After that, the money will immediately come to e-wallets. By bank transfer and on cards the money will come within 3 working days.

The minimum sum in both directions is 10 pounds. The upper limit of the deposit is limited by the possibilities of the payment instrument and the upper limit of payouts, according to the administration of Casumo online casino, has no limits.

Mobile device support

Developers supervising the work of the game platform keep up to date. At the moment, in addition to desktop and mobile versions, the user is provided with applications for mobile devices on IOS and Android platforms.

All variants have a full set of functions and are user-friendly.

Technical support

The Casumo casino support works 24/7 seven days a week, without breaks for holidays, If you can’t find an answer to your question in a sufficiently detailed FAQ, you should contact an operator of the technical support. It can be done it 2 ways:

  • Live chat
  • E-mail

The live chat start button is located in the lower right corner of any page of the site. A reply by e-mail will come no later than in 2 hours.

Summary

The reputation of Casumo casino is quite controversial. The complains on this game platform on the Internet. Most of claims relate to discrepancies in the interpretation of the rules of games with a bonus. There have been cases of refusals to pay winnings on this basis and even blocking the account.

The advantages of Casumo are the following:

  1. Licenses from reputable organizations
  2. Excellent game choice from a lot of reputable providers
  3. Creative approach to the bonus policy
  4. No limits on payouts
  5. User-friendly site

But there are also some disadvantages:

  1. A lot of complaints
  2. Insufficient number of payment instruments
  3. No access to the game for users from many countries
  4. Only English version

With all the advantages, as well as long-term experience in the casino market, it is impossible not to pay no attention to a large number of claims. This can be a warning for many players and a recommendation to be careful, while using this game platform.

Ocean Casino team is ready to offer Casumo operator to use, but strongly recommends paying attention to the rules of the bonus game. Often, it becomes a stumbling block in the relationship between the player and the operator.

This online casino deserves a total score of 6 points out of possible 10 and occupies a place in the middle of the overall rating.

Overview
Software
Evolution Gaming, NetEnt, Microgaming, Play’n GO, Bally, GreenTube, WMS, IGT, Quickspin, ELK Studios, Thunderkick, Big Time Gaming, Novomatic, NextGen, Barcrest, Quickfire, Sthlm Gaming, Fuga Gaming, Lightning Box, Merkur, Pragmatic Play, Leander Games, Yggdrasil
Deposit Methods
Bank Transfer, Visa, Mastercard, IDeal, Paysafecard, Skrill, GiroPay, Neteller, MuchBetter, EcoPayz, Sofort, PugglePay, CashtoCode
Welcome Bonus
₹50,000 + 30 Free spins
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